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Resource information

Rate Limited?
No
Requests per rate limit window
-
Authentication
Secure API Key
Response Formats
json
HTTP Methods
POST
Resource family
Orders
Response object
Order
API Version
v1.0

HTTP Method

Note that this service has the same endpoint as Create Order From Shipments. The distinguishing feature is the HTTP Method. For this service the method is POST.

Service capabilities

This service creates an order for the contained shipments and items. This service can be used when the item and shipment information is maintained within the client system and only required to be sent to Australia Post when the shipments are confirmed. This service will create an order using only the information contained within the single bulk order request.

Please Note: The maximum number of items for Parcel Post and Express Post domestic despatch movements is 20 items.

You may choose to provide all consignment, article, and barcode identifiers (tracking_details field) and then generate and print your own labels. If you don't provide tracking_details, the consignment and article identifiers are created by this service. And then you can use the Create Labels API service to have the labels generated by Australia Post along with the barcode identifier.

Example Request

POST
https://digitalapi.auspost.com.au/shipping/v1/orders

Example Response

HTTP Response Code: 201

Example Error Response

HTTP Response Code: 400

References

Request Field Reference

Element NameDescriptionOptional / MandatoryTypeLength
order_referenceA unique reference for the order, generated by the merchant.OptionalString50
payment_methodThe intended method of payment, the only valid value is CHARGE_TO_ACCOUNT.OptionalString50
shipmentsShipment information is to be supplied for each delivery of items to a physical address.MandatoryArray 
shipment_referenceA unique reference for the shipment, generated by the merchant.OptionalString50
customer_reference_1A merchant specified reference for the shipment. This value is not required to be unique.OptionalString50
customer_reference_2A merchant specified reference for the shipment. This value is not required to be unique.OptionalString50
email_tracking_enabledWhether the recipient of the shipment will receive tracking notification email. The email address of the receiver must be provided if the email_tracking_enabled field is set to true.Optional - for some products this defaults to trueBoolean - true or falseN/A
fromThe address where the items will be sent from.Mandatory  
nameThe name of the sender.MandatoryString40
business_nameThe name of the sending business.OptionalString40
typeThe type of address. If this field is supplied, its value must be "MERCHANT_LOCATION".OptionalString (See Desc.)
linesThe address lines of the address. Minimum of one address line, up to a maximum of three. The second address line can accommodate up to 60 characters.MandatoryArray40
suburbThe suburb for the address.MandatoryString40
stateThe state code for the address. Valid values are: ACT, NSW, NT, QLD, SA, TAS, VIC, WA.MandatoryString3
postcodeThe postcode for the address.MandatoryString4
phoneThe sender’s phone number.OptionalString20
emailThe sender’s email address.OptionalString50
toThe address where the items will be delivered.Mandatory  
nameThe name of the receiver.MandatoryString35
apcnThe Australia Post customer number.OptionalString10
business_nameThe name of the business for the address.OptionalString40
typeThe type of address. Valid values are:
  • PARCEL_LOCKER - an address with this type represents an Australia Post Parcel Locker.
  • PARCEL_COLLECT - an address with this type represents an Australia Post Parcel Collection location.
  • STANDARD_ADDRESS - an address with this type represents a normal delivery address.
OptionalString (See Desc.)
linesThe address lines of the address. Minimum of one address line, up to a maximum of three. The second address line can accommodate up to 60 characters.MandatoryArray40
suburbThe suburb for the address.MandatoryString35
stateThe state code for the address. Valid values are: ACT, NSW, NT, QLD, SA, TAS, VIC, WA.MandatoryString3
postcodeThe postcode for the address.MandatoryString4
phoneThe receiver’s phone number.OptionalString20
emailThe receiver’s email address.OptionalString50
delivery_instructionsInstructions to aid in prompt delivery of the item.OptionalString128
itemsAn item element is to be supplied for each parcel. Important Note: The maximum number of items for Parcel Post and Express Post domestic despatch movements is 20 itemsMandatoryArray 
item_referenceA unique reference for the item, generated by the merchant.OptionalString50
product_idThe Australia Post code representing the postage product for the item.MandatoryString5
item_descriptionA description of the item, generated by the merchant.OptionalString
lengthThe length of the parcel in centimetres. If volumetric pricing applies then this is mandatory.Optional (See Desc.)Decimal4.1
widthThe width of the parcel in centimetres. If volumetric pricing applies then this is mandatory.Optional (See Desc.)Decimal4.1
heightThe height of the parcel in centimetres. If volumetric pricing applies then this is mandatory.Optional (See Desc.)Decimal4.1
weightThe parcel’s weight in kilograms.MandatoryDecimalN.3
contains_dangerous_goodsWhether the item contains dangerous goods, generated by the merchant.Optional. Defaults to false.Boolean - true or false
authority_to_leaveWhether the item can be left in a safe place on delivery without receiving a signature. This is optional for domestic shipments, but must not be specified for international shipments.Optional (See Desc.) - Defaults to true for Australia Post, and false for StarTrack.Boolean - true or false
allow_partial_deliveryWhether items can be delivered to their final destination as they become available or whether all items in the resulting consignment must be delivered together.Optional. Defaults to true.Boolean - true or falseN/A
featuresAdditional features for the item.Optional  
nameName of the feature. Eg: TRANSIT_COVER.MandatoryString
attributesAdditional information about the feature. Please note that attributes depend on the feature.Depends on feature.String
cover_amountCover amount.Decimal4.2
tracking_detailsThe merchant can optionally define the specific consignment, article, and barcode identifiers for the item. If this information is not supplied, Australia Post will generate the identifiers. Important note: if you are generating your own identifiers you must adhere to the specifications provided by Australia Post. Please contact Lodgement and APIs support for details.Optional
consignment_idThe consignment ID, generated by the merchant, to be assigned to the item.MandatoryString30
article_idThe article ID, generated by the merchant, to be assigned to the item.MandatoryString30
barcode_idThe barcode ID, generated by the merchant, to be assigned to the item.MandatoryString

Response Field Reference

Element NameDescriptionTypeLength
order
order_idThe identifier for the order generated by Australia Post.String50
order_referenceThe reference for the order that was passed in the request.String50
order_creation_dateThe date and time that the order was created.Date and time
order_summarySummary pricing and shipment information contained in the order.
total_costThe total price of the order, including goods and services tax (G.S.T).DecimalN.2
total_gstThe goods and services tax amount included in the total cost.DecimalN.2
statusStatus of the order. For more detail on the statuses, refer to the statuses page.String
number_of_shipmentsThe number of shipments included in the order.Integer
tracking_summaryThe number of items in the order for each delivery status. The delivery status will be listed with the number of items in the shipment where the delivery status has been applied.Array
shipmentsShipment information for each shipment and items created.Array 
shipment_idThe identifier for the shipment generated by Australia Post.String50
shipment_referenceThe reference for the shipment, generated by the merchant and passed in the request.String50
shipment_creation_dateThe date and time that the shipment was created.Date and timeN/A
email_tracking_enabledWhether the recipient of the shipment will receive tracking notification email.Boolean - true or falseN/A
itemsAn item element is to be supplied for each parcel.Array 
item_idThe identifier for the item generated by Australia Post.String50
item_referenceA unique reference for the item, generated by the merchant.String50
product_idThe Australia Post code representing the postage product for the item.String5
tracking_detailsThe unique identifiers for the item. If these values have not been provided when creating the order or labels, then they will have been generated by Australia Post.
consignment_idThe consignment ID assigned to the item.String100
article_idThe article ID assigned to the item.String100
barcode_idThe barcode ID assigned to the item.String
item_summarySummary information for each item in the shipment.  
total_costThe total price of the shipment, including goods and services tax (G.S.T).DecimalN.2
total_gstThe goods and services tax amount included in the total cost.DecimalN.2
statusThe status for the item.StringN/A
item_descriptionA description of the item, generated by the merchant.String
heightThe height of the parcel in centimetres.Decimal4.1
lengthThe length of the parcel in centimetres.Decimal4.1
widthThe width of the parcel in centimetres.Decimal4.1
weightThe parcel’s weight in kilograms.DecimalN.3
contains_dangerous_goodsWhether the item contains dangerous goods, generated by the merchant.Boolean - true or false
authority_to_leaveWhether the item can be left in a safe place on delivery without receiving a signature.Boolean - true or falseN/A
allow_partial_deliveryWhether items can be delivered to their final destination as they become available or whether all items in the resulting consignment must be delivered together.Boolean - true or falseN/A
featuresAdditional features for the item.List
nameName of additional feature. Eg: TRANSIT_COVER.String
typeType of additional feature. Eg: TRANSIT_COVER.String
attributesAdditional information about the feature. Please note that the attributes depend on the feature type.String
ratePercentage rate for calculating the TRANSIT_COVER cost.Decimal2.1
cover_amountThe amount of TRANSIT_COVER requested.Decimal4.2
included_coverThe amount of TRANSIT_COVER included in the delivery product.Decimal4.2
maximum_coverThe maximum amount of TRANSIT_COVER that can be requested.Decimal4.2
shipment_summarySummary pricing information for the shipment.
total_costThe total price of the shipment, including goods and services tax (G.S.T).DecimalN.2
shipping_costThe shipping cost for this shipment.DecimalN.2
total_gstThe goods and services tax amount included in the total cost.DecimalN.2
statusThe status of the item.String
number_of_itemsThe number of items within the shipment.Integer
tracking_summaryThe number of items in the shipment for each delivery status. The delivery status will be listed with the number of items in the shipment where the delivery status has been applied.Array
payment_methodDetails of the payment method used to pay for the order.String

Error Response Field Reference

Element NameDescriptionTypeLength
errorsThe error codes and descriptions related to the action attempted.Array
codeThe code associated with the error.String
nameThe name category for the error.String
messageThe human readable error message.String
contextA map of values that attempts to highlight important information that may have caused the error. This may or may not be populated depending on the type of error.Map

Error Code Reference

CodeNameExample Message
44005DUPLICATE_ARTICLE_ID_ERRORThe merchant specified article_id of ARTICLE has been identified as a duplicate. All article_id values submitted must be unique. Please resubmit using a unique article_id for the item.
44006DUPLICATE_CONSIGNMENT_ID_ERRORThe merchant specified consignment_id of CONSIGNMENT has been identified as a duplicate. All consignment_id values submitted for a new consignment must not be equal to an existing consignment identifier. Please resubmit using a new consignment_id for the item.
44007DUPLICATE_BARCODE_ERRORThe merchant specified barcode_id of BARCODE has been identified as a duplicate. All barcode_id values submitted must be unique. Please resubmit using a unique barcode_id for the item.
43015PRODUCT_NOT_SUPPORTED_BY_CONTRACT_ERRORThe product CODE you have entered is not available on your contract ACCOUNT for the destination postcode POSTCODE. For further assistance, please contact your Account Manager or call Australia Post on 13 21 31.
43017ALL_OR_NONE_SHIPMENT_NO_ERRORThe request contains shipments with items that are missing barcode ids. Please add barcode ids to the items where the ids are missing, and resubmit your request.
44002ALL_OR_NONE_AUSPOST_ID_ERRORThe request contains shipments with items that are missing a tracking identifier field. Please ensure that each item contains values for the fields consignment_id, article_id, and barcode_id, and then resubmit your request.
41004FROM_POSTCODE_DOES_NOT
_MATCH_CONTRACT_ORIGIN_POSTCODE
The postcode POSTCODE submitted for the sender "from" address does not match the lodgement postcode POSTCODE in the contract. Please change the sender "from" postcode to match the lodgement postcode in the contract and attempt the request again.
42002NO_PRICES_FOR_PRODUCTThe service CODE is not available based upon the information submitted.
43003UNABLE_TO_CALCULATE_PRICEThe service CODE is not available based upon the submitted weight of WEIGHT kg
43004UNABLE_TO_CALCULATE_PRICEThe service CODE is not available based upon the calculated cubic weight of WEIGHT kg for the submitted dimensions and weight.
42006MAX_WIDTHThe maximum width must not exceed 105 cm
42007MAX_HEIGHTThe maximum height must not exceed 105 cm
42008MAX_LENGTHThe maximum length must not exceed 105 cm
42009MAX_VOLUMEThe maximum volume must not exceed 0.25 m3
42010MAX_WEIGHTThe maximum weight must not exceed 10000 kg
42011TWO_DIMENSIONS_LESS_THAN_5CMAt least two dimensions must be 5 cm
42012PRODUCT_NOT_SUPPORTED_BY_CONTRACT_ERRORThe product CODE you have entered is not available on your contract for the destination postcode. For further assistance, please contact your Account Manager or call Australia Post on 13 21 31.
44010MAX_LENGTH_MERCHANT_REFERENCE_TEXTA value for merchant reference exceeds the maximum limit of 50 characters. Please reduce the length of the value and submit the request again.
42002DANGEROUS_GOODS_NOT
_SUPPORTED_BY_PRODUCT_ERROR
The item with reference REFERENCE indicates that the item contains dangerous goods, however, the assigned product CODE does not allow dangerous goods. Please remove the dangerous goods in the item, or choose a different product.
43009MAX_LENGTH_CUSTOMER_REFERENCE_TEXTA value for customer reference 1 or 2 exceeds the maximum limit of 50 characters. Please reduce the length of the value and submit the request again.
43011MAX_LENGTH_DELIVERY_INSTRUCTIONA value for delivery instructions exceeds the maximum limit of 128 characters. Please reduce the length of the value and submit the request again.
400MAX_LENGTH_DESTINATION_BUSINESS_NAMEBusiness name longer than 40 characters: VALUE
40002JSON_MANDATORY_FIELD_MISSINGThe input request is missing the mandatory field with the name 'height'. Please resubmit the request including the required fields and values.
46000TRANSIT_WARRANTY_MAX_COVER_EXCEEDEDTransit Warranty is above the Contracted maximum.
46001TRANSIT_WARRANTY_NOT_ENABLEDTransit Warranty is not enabled on the Contract and therefore cannot be requested.

Warning Code Reference

66004NO_CONTRACT_PRICING_AVAILABLE_FOR_SHIPMENTYour account currently does not have a contracted rate for this product, "from" and "to" lane combination in shipment SHIPMENT ID - please contact your account manager for further information.
44062PARTIAL_DIMENSIONS_IN_SHIPMENT_WARNINGIncomplete dimensions supplied - price will be calculated on weight.
44061PARTIAL_DELIVERY_NOT_APPLICABLE_WARNINGPartial delivery is not applicable for this product.