If you connect to an eCommerce platform and update the order status in that platform, we recommend that you provide:

  1. The Australia Post tracking number for the shipment as a visible component of the order.
  2. A hyperlink to the Australia Post tracking site that automatically shows the tracking data for that shipment.

Please note, the Track Items API is rate limited at 10 requests per minute. You may include up to 10 tracking IDs in each request.

For detailed technical information for the Track Items API and its associated error codes, please see the Track Items API Reference.

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