StarTrack and Australia Post labels are available in various layouts. The printed shipping label layout specifies the number of labels per page and the size of the page.

The following table identifies the available layouts:

 

Label Layouts

Parcel Post

A4-4pp

A4-1pp

THERMAL-LABEL-A6-1PP

Express Post

A4-3pp

A4-1pp

THERMAL-LABEL-A6-1PP

International

A4-4pp

A4-1pp

THERMAL-LABEL-A6-1PP

Global Logistics

A4-4pp

A4-1pp

THERMAL-LABEL-A6-1PP

StarTrack

A4-1pp

A4-4pp

A4-2pp

A6-1pp

Startrack Courier

A4-1pp

A4-4pp

A6-1PP

On Demand

A4-1pp

A4-4pp

A6-1PP

Australia Post label layouts

Labels should be clearly marked Parcel Post or Express Post to allow us to stream the parcels effectively between the two different services.

The Create Labels API can generate this branding for use on plain paper stationery (branded = TRUE). It can also exclude the branding for use on pre-printed stationery (branded = FALSE).

Branded set to TRUE
Used for plain paper stationery (Australia Post branding images added to the generated label)
Branded set to FALSE
Used for pre-printed stationery (No branded images added to the label)

Ideally, the product names will be colour coded - red for Parcel Post and yellow for Express Post. Pre-printed stationery must have no branded images added to the generated label.

For eCommerce platforms - Australia Post can supply pre-printed stationery for this purpose, and some merchants will use this stationery. Some merchants will use plain paper which needs branded images added to the generated label. Some merchants will use a mixture of plain paper and pre-printed stationery.

Plain black and white labels are acceptable. However, for Express Post, black and white labels must be supplemented by yellow Express Post mini-labels or tape (provided by Australia Post). The yellow coding is important to ensure that these parcels are streamed to the Express Post network.

Returns label examples

A6-1pp (per page): Standard Thermal layout (1 label prints on A6)
A4-4pp: 4 per page layout (same layout, four labels print on an A4)
A4-1pp: label automatically prints with instructions

StarTrack labels

A6-1pp (per page): Standard Thermal layout (1 label prints on A6)

On Demand labels

A6-1pp (per page): Standard Thermal layout (1 label prints on A6)

International labels

Our international labels support simplified Chinese characters.

Global Logistics

A6-1pp (per page): Thermal layout (1 label prints on A6)

USPS label (only available for US)

A single label which is recognised by both the Australia Post internal network and the United States Postal Service. This label is only available for shipments using the specific product codes when sending to the US.

Creating labels in your own system

We suggest that you create labels using the Create Labels API. If this doesn't suit your business processes, you can create labels in your own system.

First, please contact us to discuss your requirements.

If you display the Australia Post logo, please ensure that it complies with our brand usage guidelines. Please contact your Australia Post support channel for more information on this, or refer to our Brand Hub at auspostbrand.com.au.

You may like to also consider getting label metadata from the APIs. If so please visit Generate Label Metadata.

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